Cardholder Q&A

What is the halo offer scheme?

The halo offer scheme is for all those who work, live or study in the Angel Business Improvement District.  Those eligible to join the scheme can take advantage offers provided by businesses in the Angel for the halo scheme.

How does the halo offer scheme work?

Those who are eligible and have applied for and received their halo card (see below) can show their halo card at a business in the Angel that has provided an offer for the halo scheme as shown on the website www.halocard.london to gain advantage of the special offer.

In certain circumstances, businesses require a halo cardholder to pre-book and mention ‘halo’ when booking.  Where this is the case, the details are provided on the individual offer listing on www.halocard.london

Am I eligible to apply for a halo card?

You are eligible to apply for a card if you work, live or study within the Angel Business Improvement District (BID).

A link to a map showing the boundary of the Angel BID is given in the ‘Join the halo offer scheme’ section of the website.  Checks will be made during the application process to ensure an individual’s eligibility to join the scheme.

If you have any doubts as to whether you are eligible to join the halo scheme please email halo@angel.london.

How do I apply for a halo card?

Those who are eligible to join the scheme can apply for a free halo card via the website www.halocard.london and complete the ‘Join the halo offer scheme’ section. 

What happens once I’ve applied for a halo card?

Once your application has been received and verified, you will be sent a halo card.   Each halo card has a unique identification number.

How long does it take to receive a halo card after I sign up for the scheme?

We aim to send out halo cards within seven working days of receiving an application.

I’ve applied for a halo card but I have not received it.  What do I do?

Please allow at least seven working days from your application to receive your halo card.  If you have not received your card after 14 days following your application, please email halo@angel.london.

How do I see what offers I can take advantage of with my halo card?

All offers provided by businesses in the Angel for the halo scheme will be shown on www.halocard.london. You can search for offers by category and see the individual terms & conditions / validity dates on each offer listing.  Please check the terms & conditions and validity dates & times for each offer before using your halo card.

How do I use my halo card once I’ve received it?

Once you have received your halo card you can view the offers available at www.halocard.london.

To gain access to an offer, simply show your halo card at the relevant business when making your purchase. In certain circumstances, businesses require halo cardholders to pre-book and mention ‘halo’ when booking.  Where this is the case, the details are provided on the individual offer listing on www.halocard.london

My halo card has been lost or damaged.  How do I get a replacement?

If you have lost or damaged your halo card, please email halo@angel.london with your details.

Can I have more than one halo card?

No.  Each eligible individual is only allowed one halo card.  Checks will be made to ensure that an individual does not receive more than one halo card.

Can I give my halo card to another person to use?

No. Only eligible individuals can use a halo card.  Each halo card has a unique number so checks can be made as to whom the card is being used by.  If another person wants to use your halo card, please encourage them to check their eligibility and apply for their own card at www.halocard.london.

I have tried to use my halo card at a business displaying an offer on the www.halocard.london website but they did not accept it.  What can I do?

If you have any issues with your halo card not being recognised at a business, please email halo@angel.london with the details of the offer / business and we will investigate this for you.   Please ensure you check the terms & conditions and validity dates & times for a halo offer before using your halo card.

I want to give some feedback about the halo offer scheme or have an idea for the scheme, how do I do this?

If you want to give any feedback on the halo offer scheme please email halo@angel.london

What is angel.london?

angel.london manages the Business Improvement District (BID) covering 45 streets and over 600 businesses and organisations located in the Angel, London Established in 2007, angel.london is responsible for the Angel, creating a sense of place and urban environment that encourages inward investment and attracts businesses.  Our core work is made up of four key aspects: Safer, Cleaner, Brighter and Stronger.  For more information go to www.angel.london .

106 Islington High Street, London N1 8EG

©Angel Business Improvement District Limited 2018


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